Order Fulfillment

Our products—including apparel, stickers, and books—are fulfilled on demand through trusted third‑party production partners: Printful and Gelato.

Printful typically fulfills orders in 2–5 business days, depending on product type and production volume. 

Gelato generally fulfills orders within 1–6 business days, depending on the product and the nearest production facility. 

Fulfillment time is separate from shipping time.

Shipping Times

Shipping times vary by destination, carrier, and which partner fulfills your order.

Printful Estimated Shipping Windows

United States: ~3–6 business days

Canada: ~5–10 business days

International: ~5–20 business days

Gelato Estimated Shipping Windows

Gelato ships from the nearest production facility to reduce distance and emissions. Typical delivery ranges:

Domestic (within the same country): ~1–4 business days

International: ~3–10 business days depending on region and carrier

Note: These are estimates, not guarantees. Actual delivery times depend on carrier performance and local conditions.

Shipping Rates

Shipping rates are calculated at checkout based on product type, destination, and quantity. Rates are provided by Printful and Gelato.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information (when available). Printful provides tracking for most shipments. Gelato provides tracking for most shipments, depending on the carrier and destination.

If you need help locating your tracking number, you can request tracking support at info@thefollower.store

Multiple Shipments

Your order may arrive in separate packages because Printful and Gelato may fulfill different items in your order (Gelato fulfills zines and Printful fulfills apparel, etc.). Items may ship from different production facilities or some products require different packaging.

You will receive tracking information for each shipment when applicable.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes determined by your country’s regulations. These charges are not included in our product prices or shipping fees. Customers are responsible for any applicable import fees.

Shipping Issues

If your order is delayed, lost, or arrives damaged, contact us within 7 days of delivery for damaged items. For lost packages, we will work with Printful or Gelato to investigate and resolve the issue.

You can request help through order support at info@thefollower.store

Address Accuracy

Please ensure your shipping address is correct at checkout. Orders returned due to incorrect or undeliverable addresses may require additional shipping fees to resend. If you need to update an address shortly after ordering, reach out immediately.

You can ask about address changes at info@thefollower.store